TERMS & CONDITIONS | UNITY POWER

Unity Power Solutions Ltd

Standard Terms and Conditions of Service

Effective Date: January 2026

1. INTERPRETATION

1.1 In these terms and conditions, Unity Power Solutions Ltd shall be referred to as "the Contractor."

1.2 The formal agreement established between the customer (referred to as "the Customer") and the Contractor for the provision of electrical services shall be known as "the Agreement."

1.3 Section headings appear for ease of reference only and do not form part of these terms. They shall not be interpreted to alter or define the meaning of any clause.

2. ITEMS NOT INCLUDED IN QUOTED PRICES

2.1 Unless specifically stated otherwise in the Agreement, the Customer shall bear responsibility for:

Connection fees and charges levied by utility companies
Provision of temporary electrical supply, illumination, and network connectivity
Site maintenance and removal of debris
Cost of replacing materials lost or damaged by parties other than the Contractor while in storage or transit

3. GENERAL PROVISIONS

3.1 Should the Customer fail to accept the Agreement within ten (10) business days of issuance, the Contractor reserves the right to withdraw the proposal.

3.2 The Contractor accepts no responsibility for deficiencies, errors, or omissions in design work, drawings, or specifications prepared by third parties, nor for inadequate performance of materials or equipment specified or procured by others.

3.3 All equipment and materials provided by the Contractor carry only such warranties as are provided by the original manufacturer, except where additional warranties are expressly documented in the Agreement.

3.4 Neither the Contractor nor the Customer shall be held responsible for delays, damages, or increased costs resulting from events beyond their reasonable control, including but not limited to: acts of nature, pandemics declared by the World Health Organization, labor disputes, civil unrest, governmental actions, or similar circumstances (collectively "Force Majeure Events"). Any provisions, whether oral or written, that conflict with this clause shall have no effect.

4. SCHEDULING AND TIMING

4.1 The Contractor and Customer may establish a mutually agreed project timeline (referred to as "the Project Schedule").

4.2 In the absence of an agreed Project Schedule, the Contractor shall determine scheduling at its sole discretion.

4.3 Where changes to the Project Schedule occur due to circumstances not caused by the Contractor, the Contractor may levy additional charges upon providing written notification to the Customer.

4.4 Standard working times are Monday through Friday, 7:00 AM to 3:30 PM, excluding statutory holidays (referred to as "Regular Hours").

4.5 Work performed outside Regular Hours requires written mutual agreement between the parties.

5. VARIATIONS AND ADDITIONS TO SCOPE

5.1 The Contractor may charge for work that falls outside the scope defined in the Agreement (referred to as "Variation Work") at rates to be determined by the Contractor.

5.2 When the Customer identifies a requirement for Variation Work, the Customer shall notify the Contractor in writing, detailing the scope of work required. Verbal authorization is acceptable for Variation Work valued under $2,500.00.

5.3 When the Contractor identifies necessary Variation Work, the Contractor shall notify the Customer in writing before proceeding, including a description of the work and associated costs. Verbal authorization is acceptable for Variation Work valued under $2,500.00.

6. TRANSFER OF AGREEMENT

6.1 The Customer may not transfer, assign, or delegate this Agreement to any third party without obtaining prior written consent from the Contractor.

7. BILLING AND SETTLEMENT

7.1 The Contractor shall issue invoices to the Customer for work completed in accordance with the Agreement (referred to as "Billing Statements").

7.2 The Customer shall remit full payment of Billing Statements within fourteen (14) calendar days from the date of invoice receipt.

7.3 Should the Customer fail to make timely payment, the Customer becomes liable for all recovery expenses, including legal fees and costs on a full indemnity basis.

7.4 Unpaid balances shall accrue interest at an annual rate of twenty-four percent (24%), calculated at two percent (2%) monthly.

7.5 All invoices are exclusive of applicable taxes, which shall be added as required by law.

8. MATERIAL PRICING ADJUSTMENTS

8.1 The Contractor reserves the right to adjust pricing for materials when market rates fluctuate by five percent (5%) or more between quotation date, contract execution date, and/or installation date. Such adjustments require written notice to the Customer.

9. GUARANTEE OF WORKMANSHIP

9.1 The Contractor provides a twelve (12) month guarantee on electrical installations completed by the Contractor or its authorized subcontractors (referred to as "the Guarantee").

9.2 The twelve-month Guarantee period commences on the date equipment is energized and put into service.

9.3 Service calls under the Guarantee (referred to as "Guarantee Service") shall be performed during Regular Hours only.

9.4 For Guarantee Service performed outside Vancouver Island, the Contractor may charge travel expenses at its discretion (referred to as "Travel Charges").

9.5 Travel Charges must be paid by the Customer prior to commencement of Guarantee Service.

9.6 Guarantee Service performed on Vancouver Island may be subject to an $85.00 service call fee at the Contractor's discretion.

9.7 Guarantee Service is not available on an urgent or emergency basis (referred to as "Emergency Service").

9.8 Customers requiring Emergency Service may contact the Contractor's after-hours emergency department.

9.9 Emergency Service shall be provided and billed at the Contractor's discretion and standard emergency rates.

9.10 Where the Customer's electrical systems are equipped for remote monitoring and control, the Contractor may offer Remote Emergency Support at its discretion.

9.11 If remote access is unavailable for the Customer's installation, the Contractor shall provide emergency service at its discretion and applicable rates.

10. CUSTOMER OBLIGATIONS AND LIMITATIONS OF LIABILITY

10.1 The Customer agrees to indemnify and hold harmless the Contractor from any third-party claims relating to bodily injury, fatality, or damage to property.

10.2 The Contractor shall not be liable for economic losses including but not limited to loss of use, business interruption, loss of revenue, or reduced productivity.

10.3 The Contractor shall not be held liable for damages resulting from the Customer's failure to properly maintain systems, or from events outside the Contractor's reasonable control.

10.4 The Customer shall maintain appropriate insurance coverage for the project site and associated risks.

11. RESOLUTION OF DISPUTES

11.1 The Contractor may exercise all rights available under the Builders Lien Act, S.B.C. 1997, c. 45, as amended.

11.2 In the event of Customer default, the Customer shall reimburse the Contractor for all legal costs and expenses on a full indemnity basis.

12. EXECUTION AND CONFIDENTIALITY

12.1 This Agreement shall be legally binding whether executed electronically or in physical form.

12.2 The Agreement is intended solely for the Customer named herein and may contain proprietary or confidential business information.

12.3 Unauthorized copying, distribution, or disclosure of this document is prohibited. Should you receive this document in error, please notify the Contractor immediately and return all copies to the address shown on the Agreement.